1. What products does Shelistoddart LLC distribute?
Shelistoddart LLC distributes a variety of products including tools, home appliances, automotive parts, and more. Our focus is on providing high-quality goods to businesses across different industries.
2. Where is Shelistoddart LLC located?
Our office is situated at Office : 312 West 2nd Street #2558, Casper, WY, 82601, US
3. Does Shelistoddart LLC have a physical warehouse?
Yes, we have a warehouse facility located at Warehouse : 1139 Schmidlin Rd, Oregon, OH 43616, US
4. How can I contact Shelistoddart LLC customer support?
You can reach our customer service team by phone or by email. We aim to respond to all inquiries promptly during our office hours.
5. What are your office hours?
Our customer service is available from Monday – Friday 09:00am – 05:00pm (Closed on Saturdays and Sundays).
6. How quickly can I expect a response to my inquiry?
We strive to respond to all inquiries within 48 hours. Your satisfaction is important to us, and we aim to provide efficient and helpful support.
7. How can I provide feedback to Shelistoddart LLC?
Your feedback is valuable to us! You can share your thoughts or concerns by filling out the contact form on our website or contacting us via phone or email.
8. What payment methods does Shelistoddart LLC accept?
We accept various payment methods. In detail, please visit Payment Options page .
9. Can I visit Shelistoddart LLC’s office or warehouse?
Yes, of course. You can visit us on business hour. For more information, please see our Contact page.
10. Does Shelistoddart LLC have a return policy?
Yes, we have a return policy. For details regarding returns, including eligibility and procedures, please refer to our Returns Policy on our website.
11. How does Shelistoddart LLC ensure product quality?
We carefully select each item in our product portfolio to meet stringent quality standards, ensuring durability, functionality, and value for our customers.
12. Is my personal information secure with Shelistoddart LLC?
We take your privacy seriously. Please review our Privacy Policy for detailed information on how we handle your personal data.
13. What industries does Shelistoddart LLC serve?
We cater to businesses across various industries, providing them with reliable sourcing solutions for their operational needs.
14. How can I stay updated with Shelistoddart LLC’s latest offerings?
You can stay informed about our latest products and promotions by subscribing to our newsletter or following us on social media platforms.
15. What is the return window for products purchased from Shelistoddart LLC?
Customers in the United Arab Emirates can return products within 30 days of receipt without providing a reason.
16. How do I initiate a return?
To initiate a return, contact our customer service at [email protected] with your order number and reason for the return. We will provide further instructions and, if applicable, a prepaid shipping label.
17. Who covers the cost of return shipping?
Customers are responsible for return shipping costs, except in cases where the item is defective or not as described. Shelistoddart LLC will cover return shipping costs in such cases.
18. What are the conditions for returning a product due to a change of mind?
You can return a product due to a change of mind within 30 days if it is unused, undamaged, and in its original packaging.
19. What should I do if I receive a defective product?
Contact our customer service immediately upon receiving a defective product. We will cover the return shipping costs and provide a replacement product or a refund.
20. How do I return damaged goods?
If your product arrives damaged, notify us within 48 hours with photos of the damage. We will assess the situation and cover return costs if necessary.
21. What should I do if I receive an incorrect product?
Contact us if you receive an incorrect product. We will arrange the return shipping and ensure you receive the correct product.
22. What if my product never arrived?
Contact us so we can investigate with the courier. If the product cannot be located, we will offer a full refund or a replacement.
23. Can I cancel my order?
You can cancel your order before it is shipped. If already shipped, follow the return procedure upon receipt.
24. How long does it take to process a refund?
Refunds are typically processed within 7-14 days after we receive and inspect the returned item. You will receive a confirmation email once processed.
25. What payment methods are eligible for refunds?
Refunds are issued to the original payment method used at the time of purchase.
26. Are there any products that cannot be returned?
Used items cannot be returned.
27. Where should I send my returns?
Send all returns to:
1139 Schmidlin Rd, Oregon, OH 43616, US
28. What shipping method is used for returns?
We use FedEx for return shipments.
29. Does this policy affect my legal rights?
This policy does not affect any applicable legal rights you may have.
30. Where can I find more information or ask additional questions?
Visit our FAQs page on our website or contact our customer service for further assistance.